Privacy Policy

Privacy Policy

Effective Date: 01/09/2026

Welcome to Koelboli.com. This Privacy Policy explains how Koelboli, operating as a sole proprietorship ("we," "us," or "our"), collects, uses, discloses, and safeguards your information when you visit our website, Koelboli.com (the "Site"), and purchase our products.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, or communicate with us.

  • Personal Information: This includes your name, shipping address, billing address, email address, phone number, and payment details (such as credit/debit card information).
  • Automatically Collected Data: When you access our Site, our servers automatically record information that your browser sends. This may include your IP address, browser type, device information, operating system, and data about your interaction with our Site (such as pages viewed and time spent).

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Order Fulfillment: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.
  • Customer Support: To communicate with you regarding your order, answer your inquiries, and resolve any issues.
  • Personalization & Analytics: To understand how our customers use the Site so we can improve our layout, product offerings, and user experience.
  • Marketing: With your consent, we may send you promotional emails, exclusive offers, and newsletters about new products. You can opt out of these communications at any time.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

  • Service Providers: We share data with trusted third-party vendors who assist us in operating our website, processing payments (e.g., Razorpay, Stripe), and delivering packages (e.g., courier partners). These partners are obligated to keep your information confidential and secure.
  • Legal Obligations: We may disclose your information if required to do so by law, in response to a court order, or to protect the rights, property, and safety of Koelboli, our users, or others.

4. Cookies and Tracking Technologies

Koelboli.com uses cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information. Cookies help us remember your shopping cart items, save your preferences for future visits, and compile aggregate data about site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some portions of our Site may not function properly without them.

5. Data Security

We implement a variety of standard administrative, technical, and physical security measures to maintain the safety of your personal information. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted. While we strive to protect your personal information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • The right to access the personal information we hold about you.
  • The right to request the correction of inaccurate or incomplete information.
  • The right to request the deletion of your personal data.
  • The right to opt-out of marketing communications.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our Site may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Koelboli

Email: sales@koelboli.com

Phone: +91 

Address: [Your Complete Business Address]